Customer Dispute Policy

Payment & Dispute Resolution Policy

Invenix India Financial Technologies Pvt. Ltd.

At Invenix India Financial Technologies Pvt. Ltd. (“Invenix India”), we are committed to offering our customers a seamless, transparent, and trustworthy experience. To maintain efficiency and fairness for all, we have established the following payment and dispute resolution policy.

Finality of Payments

• Once a payment is successfully processed, it is considered final, binding, and non-refundable.
• We do not allow disputes, reversals, or chargebacks after a transaction has been completed.
• Customers are strongly encouraged to contact our support team immediately if they encounter any issues before initiating any dispute process externally.

Why This Policy Exists

This policy ensures:

• Fairness & Efficiency – Preventing unnecessary disruptions to our operations.
• Transparency – Customers know exactly what to expect when making a payment.
• Protection of Services – Disputes raised after payment create inefficiencies and delays, impacting service delivery.

Customer Support & Resolution

• At Invenix India, customer satisfaction is our highest priority.
• If you face any difficulty, our dedicated support team is available to assist you quickly and effectively.
• We encourage open communication so that issues can be resolved promptly without resorting to disputes.

Important Considerations Before Payment

• Please review our Terms & Conditions carefully before completing your purchase.
• Making a payment confirms your acceptance of this policy and our service terms.
• If you have questions or need clarifications, we recommend reaching out to our team before finalizing your payment.

Our Commitment

At Invenix India, we aim to:

• Deliver services with clarity, honesty, and professionalism.
• Maintain a dispute-free environment that allows us to focus on quality and timely service delivery.
• Build long-term relationships with our customers based on trust, transparency, and cooperation.

Final Note

We greatly value your cooperation in respecting this policy. By making a payment, you acknowledge and agree to abide by these terms. Together, we can maintain a positive, efficient, and mutually beneficial relationship.

Thank you for trusting Invenix India Financial Technologies Pvt. Ltd. as your business partner.